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Illuminated Conversations Webinar Replay: The Hidden Barrier to Effective Feedback

  • hello286838
  • Apr 8
  • 2 min read

Close up of people working on a business project together

During this webinar, we explored how nervous system responses like stress and threat-perception can affect how feedback is given and received. Feedback is a critical part of workplace growth and collaboration, but when it’s perceived as a threat, it can lead to tension, defensiveness, or disengagement. This conversation examined the impact of stress on feedback dynamics and introduced strategies to help regulate and reframe how feedback is delivered and received.


Discover how leaders and teams can approach feedback in a more grounded and effective way to build a culture of trust and continuous improvement.


During the conversation, we shared about:


  • How stress influences communication and decision-making.

  • Why feedback can trigger unproductive reactions—and how to shift toward a more regulated state.

  • Practical strategies to make feedback a tool for trust, collaboration, and growth.


If you missed the webinar, want to listen again, or know someone who might find it valuable, we’ve shared the recording below.





Webinar Video Summary

Introduction


The video is part of the Illuminated Conversations series, focusing on the connection between stress and feedback. The discussion highlights how our nervous system impacts how feedback is given and received, and what leaders can do to create safer, more effective conversations.


Understanding the Relationship Between Stress and Feedback


  • Stress affects how individuals communicate, leading to misinterpretation, tension, and disengagement.

  • When feedback is perceived as a threat, it can trigger fight, flight, or freeze responses.

  • When stress is managed well, feedback becomes an opportunity for trust, clarity, and growth.


The Role of Leadership in Shaping Feedback Culture


  • Leaders play a crucial role in setting the tone for feedback conversations.

  • Modeling calm, regulated leadership helps teams feel supported and open to feedback.

  • Creating structured, safe spaces for giving and receiving feedback reduces tension and increases collaboration.


Practical Strategies for Improving Feedback


  • Intentional Communication: Approaching feedback with presence and curiosity.

  • Nervous System Regulation: Practicing brief resets like breathing or movement before feedback.

  • Micro-Connections: Building small moments of rapport to increase trust and reduce defensiveness.

  • Encouraging Psychological Safety: Ensuring team members feel safe to give and receive feedback.


Key Takeaways


  • Stress can derail feedback—but with awareness and care, it can also strengthen it.

  • Leaders who understand the nervous system can foster more effective, trust-based feedback.

  • Small, consistent practices lead to big improvements in communication and team dynamics.


Conclusion


The webinar concludes with actionable insights on how teams can foster connection and resilience through better feedback. By addressing stress and safety in feedback conversations, organizations can create an environment where collaboration, engagement, and learning thrive.



 
 
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